Question 1

What services do you offer?

Accepted Answer

We offer interior design services that can range from consultations, to full remodels and custom homes. This includes architectural drawings such as floor plans, furniture plans and elevations, selection of materials like paint, wallpaper, flooring, tile, etc. We also design and handle the purching of custom millwork, casegoods, furniture and drapery, plus many things inbetween. Contact us to discuss your specific design needs and discover how we can help get your project started on the right footing.

Question 2

What is full-service interior design?

Accepted Answer

We're the interior design team you can't live without. Full-service means handling every detail from initial concept to final installation, which includes research and selections as well as purchases; we'll even coordinate down to the installation! Whether its one small bedroom or an entire home renovation project - let us take care of all aspects so that life continues as planned. No detail gets left unattended-our team has everything down pat so there's nothing stopping them but beauty (and maybe some renovating).

Question 3

Do you offer custom options?

Accepted Answer

​We offer many options that are customized to the individual needs and style preferences of each client. This could include upholstery, drapery or bedding for your space as well as finishes on case goods such as tables & chairs! Custom touches help give a room its own unique character while still making sure it adheres closely with what you want. We also work with trade vendors so you can find ready-made items for your room design without having it be completely unique!

Question 4

Do I have to have my own contractor?

Accepted Answer

​You are in charge of hiring all the trades people involved, making sure they have proper insurance and documentation as we are not general contractors. We will act as your advisor and help you to prepare for any meetings with trades people, whether that's sitting in on the hiring process or reviewing their work. We collaborate with your chosen professional on design selections, but are not responsible for any agreement you enter with them or their work. Trades people are a diverse group that includes general contractors, architects, builders, remodelers, electricians, plumbers, and others. If you're looking for a home builder, you can start your search with the National Association of Home Builders (NAHB) www.nahb.org or vet a remodeling contractor at the National Association of the Remodeling Industry (NARI) www.nari.org Then come back to us as we'll be happy to work with your chosen professional to create a wholistic design totally representative of your needs.

Question 5

Is hiring an interior designer a wise investment?

Accepted Answer

And when it comes to our homes, hiring an interior designer should be at the top of that list. It may seem like an unnecessary expense, but home owners and business people who have invested in a good interior designer will tell you that it was one of the best decisions they ever made.   There's no doubt about it, hiring an interior designer can be a costly investment. But what many people don't realize is that in the long run, it can also be a very wise one. Here are just five of the many ways working with an interior designer can benefit you:    1) We save for retirement, vacations, and even our dream homes. We see the value in investing in ourselves and in our futures. By making a few key changes by investing in your home, you can dramatically increase your home's value – and who doesn't want that? 2) Designers can help you save money - Believe it or not, professional designers know how to get the most out of your space. They'll help you choose pieces that are both stylish and functional, which means you'll end up spending less on furniture and decor. 
3) They can help you stay organized - One of the biggest challenges of designing a room yourself is staying organized. When you have a professional helping you every step of the way, you don't get off track and are able to maintain your daily routine without the interruptions of ordering hassles and delays.
4) Most of us spend a third of our lives at home, so it's important to make that space as cozy and comfortable as possible.
5) Think your living space is just for practical purposes? Think again. According to a study, interior design can have a big impact on mental health. So if you're looking to improve your mood, consider giving your home an update. You may be surprised at how much better you feel after adding some color and personality to your surroundings. And who knows? You may even start looking forward to coming home each day.

Question 6

When should I hire an interior designer?

Accepted Answer

​Hiring the right professionals for your home design project is critical. We know you want it to reflect who YOU are. An interior designer will take care of all those details in more ways than one! Hiring a designer before or around the time of hiring architects/builders (or general contractors) can guide design decisions from the very beginning and can enhance what's already been designed while making sure everything matches up perfectly down to the last detail - this way nothing remains uncertain later down the road

Question 7

How do I know if you're the right designer for me?

Accepted Answer

We’ll start with a no-obligation, 15-30 min Discovery Call to learn more about your project so that we can identify which one of our services is the best fit for you.

Then you decide if you’d like to schedule a consultation with us.  This is your opportunity to meet with Veronica in person and see if you get all the feels! This meeting is packed with design advice for a low investment on your side.

The consultation is a good fit for you if: -You are buying new furniture and aren’t sure of the size of furniture, rug, etc. you need in your space. -You are building/renovating a home and want to make sure the selections you have made are cohesive and work with the style of home you’re hoping to create. -You have an eye for design, but would love some thoughtful professional advice of an interior designer on some key questions and concerns. -You are debating buying a home that needs renovation and you’re having a hard time envisioning it’s potential.

Question 8

Do you work with smaller budgets?

Accepted Answer

We're here to help you determine an affordable budget for your design needs. When people hear the word "design" they often think it's expensive, but that couldn't be further from true! We'll walk through how much everything costs and why investing in good taste will actually save money long-term. We provide strategic guidance when it comes time to make an investment in new spaces all while staying within reachagle distance financially speaking. The minimum budget to consider before embarking on any full-service design project is around $25,000 and a recommended minimum of at least 5 thousand dollars per room for eDesign. A la carte options are also available but cannot be combined with fully customized services making it important that you calculate all your needs carefully if going down this route.

Question 9

What are your design fees?

Accepted Answer

​Because each project is unique, we need time to discuss your vision for the project and the scope of work, after which we will be happy to prepare a Fee Proposal for you. We generally charge hourly and estimate the total number of hours required to complete your project. This way, you know upfront what your overall fees will likely be. Our minimum fee for full-service design starts at $6,700 and is dependent on the project scope. If you stay within the scope and project duration of our estimate then typically, there won't be any overages incurred. In the event there are scope changes or delays; it'll just get billed as standard hourly rates based on how many hours are used during the process.

Our payment options are checks, ACH, credit cards and cash.

Question 10

What should my budget be?

Accepted Answer

Figuring out your interior design budget can be tricky. You want to make sure you have enough to cover everything, but you also don't want to break the bank. So, what's the right amount to set aside? Well, that depends on a few factors. If you need help determining what that budget should look like, we are happy to guide you through this process of establishing one. We will walk you through the process of estimating your investment based on our extensive experience with interior design.

You know you want to invest in your new home, but sometimes it's hard knowing what is reasonable. You can budget up to 35% of the value for interior design services and project management fees if all items purchased go towards a whole house renovation or remodel..

Our goal is to work within your investment range.

Question 11

Do you offer free consultations?

Accepted Answer

When the task at hand is designing your space, it's important to make sure you're getting a professional opinion. That’s why we offer our in-home consultation service as an initial fee with no strings attached - this covers blocking out specific time on our calendars, traveling to your home, time assessing your space, guided professional recommendations and writing a customized fee proposal. Making your home one that you can be proud of is worth every penny. We've seen it time and again, clients thanking us for the information we provide during our consultations so they don't end up making costly mistakes down the line - it's just not worth skimping on quality work!  
Click here to schedule a consultation.

Question 12

How much does a consultation cost?

Accepted Answer

​Our design consultations are $367 for up to 2 hours (prices are subject to change without prior notice). After our Discovery Call, we will schedule a time to come to your home for up to two hours of time to review the project in person and give you tangible design advice.

Question 13

Do you offer discounts?

Accepted Answer

In our practice, we focus on good design and offer the best pricing possible. As with all retailers - which is what we also are in terms of interior design service providers-we do not pass along trade prices (meaning we do not offer clients our full trade pricing) because that would mean losing our relationships and competitive pricing with our trusted vendors.  For instance, Walmart is a large chain brand that buys all their product to-the-trade in bulk. Because of their purchasing ability and trade relationships, they pay a smaller price for the product, which they sell at a higher price in the stores. This helps keep their stores open and employees paid nationwide. However, their pricing is still competitive compared to Target or Kroger because of their vendor relationships. Our pricing model is the same in that we will always offer products at less than the manufacturer's suggested retail price (MSRP) on full-service projects. This means you will receive competitive pricing, just not our full to-the-trade only pricing.

Question 14

What is the design process?

Accepted Answer

We're not just about designing your space, we want to understand what makes you tick. That means making our first point of contact by phone through our discovery call and then gathering information and ideas from all angles during the in-person consultation so everyone walks away feeling like his/her vision has been met.

Your project will be our priority and within 3-5 days, we've got you covered with an estimate, the design fee schedule as well as advance payment terms for your total cost of labor + materials.

The design process starts once the advance on our fee has been paid. We then assemble trades to acquire quotes, and work together with clients in developing a comprehensive plan that will be approved at final approval stage before any construction or installation begins. The detailed drawings are prepared along side an accountancy of all expenses including fabric selection or finishes for floorsing etc., This ensures everything is accounted for should any problem arise.

One revision is included. We require 100% of the purchasing budget and approval of the Furnishings Proposal to move forward with the purchasing and project management phase.

Question 15

How should I prepare for the consultation?

Accepted Answer

We'll be able to offer a more personalized experience with your styling needs when you bring any Pinterest boards or favorite designs from Instagram and Houzz into the consultation. Photos are an excellent way of visually communicating likes, dislikes as well as style ideas - which helps us find items that resonate well together.

Question 16

What's included in the in-home consultation?

Accepted Answer

​After the initial phone call, once we have determined that you are prospective for us to be a good fit and offer our expertise with your project needs. The next step is an in-home consultation lasting up until 2 hours where I'll provide valuable guidance ideas or information on how to get started. We will tour your home and discuss your style and lifestyle needs, visualizing a future space conducive to you- our clients are able to make more informed decisions about the type of home that best suits them.We talk through each stage in order: from determining budget requirements allocating time for design considerations as well as overlooking potential problems before they arise. We discuss how we work, how we bill for our services and how we manage every detail of your project; this ensures when it comes down to choice – there isn't anything left but perfection!

Question 17

How long does a design project take?

Accepted Answer

Full-service nterior design projects can take up to 6 months (sometimes shorter), depending on the scope of work. Construction and remodeling typically require longer timelines as they involve many steps throughout the design process to finally putting everything together once it arrives on site.

We want to make sure your project is completed at top quality, so although we work efficiently, we do not rush the process either. If your timeline is tight, we suggest interviewing other designers and seeing what they can do before committing or waiting on designing with us as the final installation is dependent on how quickly things can be delivered as well as the process of construction and remodeling if applicable. Custom furniture is often built-to-order, and these items can take anywhere from 6 to 12 weeks to arrive (sometimes more).

We are committed to finishing up homes as fast as we're able so there's no need to stress as we will work diligently to complete ahead of, if not on, schedule.

Question 18

Can I change my mind if I ordered a custom piece?

Accepted Answer

​Once an order is placed and acknowledgement received from the vendor it cannot be cancelled. This is especially true for custom orders, as those require extra time to create a unique piece just for you! For this reason, manufacturers won't cancel any custom items; however restocking fees vary depending on the product - some may charge 15% while others charge up to 35%. I hope that helps shed light on why cancelling your purchase could have such steep costs associated with it.

Question 19

Do I have to be involved in the design process?

Accepted Answer

We know that your home is a big investment, and we want you to get all of the best from it. We value our clients input, but have found that projects work best when we fuly manage them from start to finish. When working on projects, our goal has always been simple: make sure each project goes smoothly by listening carefully during meetings so not only can we offer solutions, but make sure your design dollars go far. If there is anything left unanswered after this thorough examination then don't worry because we always keep any additional input realistic & practical so no one gets overwhelmed by excessive change nor feel ignored entirely. We take a very personable approach and make it an enjoyable collaboration.    Let our experienced team of professionals handle every detail. We look forward to earning your trust as we take care of you.

Question 20

Can I use my existing furniture?

Accepted Answer

Absolutely! In fact, we encourage clients to incorporate some of the treasured pieces that they already own for a more personalized and unique design. We respect our clients' desire to repurpose and reuse pieces as much as possible - with one exception: if something is not a good fit, we'll be honest and suggest an alternative solution for the best possible outcome.

Question 21

Who orders the furniture for the project?

Accepted Answer

We take care of all the details so you don't have to! Full-service design includes purchasing, logistics and installation. Our team handles everything from claiming items damaged in transit or not delivered as well as scheduled deliveries to your home. We also track where each item goes after being shipped out and store them in our A/C controlled warehouse where our white glove customer service team makes sure that every product arrives perfect from manufacturer to in-home installation.

The client is free to order their own items, however this could cause a delay in the design process such as ordering wrong sized items or not fitting your aesthetic needs-to name just two of many possibilities. For these reasons we ask that clients are responsible for any and all handling themselves including but not limited to shipment tracking, delivery, coordination, damage control, and any other occurences with their own purchase. We also charge an additional fee for profit lost and handling of these items for final installation.

Question 22

Who are your typical design clients?

Accepted Answer

Our clients are a diverse group who are typically home owners, busy young professionals and bachelor(ette)s who want their homes or businesses looking its best at all times; travelers seeking new adventures abroad while still bringing elegance into your daily life through luxury goods from around the world. If it's someone public figures such as athletes that need a beautiful home that speaks their vernacular, we help with their real estate needs too.   The clients that we work best with are those who see the value in our creative process. They’re typically people who will trust us, and give us free reign on what needs to be done for them - while valuing and implementing their input. Regardless of your needs, we can help you create a home that is personal to you. Your space will be tailored to suit both lifestyle and taste.

Question 23

Do you have a signature style that you prefer?

Accepted Answer

Our contradictions set the foundation for our designs. We provide a timeless and authentic vernacular, not focusing on any definitive style or era; embracing yin-yang approaches with sleek features met by stately patterns, blended raw materials, edgy accents, modern & vintage, high/low working together to elevate each space defining your version luxury. It is all part of our commitment to excellence and exceeding industry standards. Most of our clients seek us out for our upscale, minimal interiors we typically create, but we are happy to speak to you regardless of your design style. Our designs are focused on creating spaces that are your personal oasis. A curated, luxurious, livable space that is authentically YOU.

Question 24

What areas do you serve? Are traveling fees required?

Accepted Answer

​We are in Dallas, but cover most of the Dallas/Ft. Worth Metroplex and beyond. We have served clients as far as Atlanta, Nashville, Boston, and New York. Projects located outside of a 30 mile radius from our office will incur travel fees, including lodging for out of state or extended travel clients.

We are currently only offering decorating services for non-commercial spaces in Florida, Louisiana, Nevada, the District of Columbia and Puerto Rico if no licensed architect is on the team.

Question 25

What organizations are you affiliated with?

Accepted Answer

​We are affiliated with several trade organizations as a way to build our network and grow the resources that we bring to you. Some of these organizations are American Society of Interior Designers (ASID), Interior Design Society (IDS), Black Interior Designers Network (BIDN) to name a few.

Question 26

Do you keep up with the latest design trends?

Accepted Answer

When you work with us, your design needs are sure to be met. We have access to hundreds of catalogs and thousands of samples from fabric, wallcovering paint and window treatments with a materials library that is frequently updated. Our team also attends several markets events in Dallas and around the country in order to stay abreast of trends as well as provide fresh ideas right at our fingertips.

We are happy to review samples specific to your project and also offer samples to purchase with our Space-In-A-Case Materials box for a project you're decorating on your own.

Question 27

Does DVS oversee construction of the project?

Accepted Answer

We are happy to collaborate on your renovation and create drawings, elevations and renderings to present to you. We have strong relationships with many local contractors and we will recommend a qualified professional that we enjoy working with, but are also open to working with your contractor.

We do require having a short meeting with your contractor prior to construction, so that we can ensure everyone is on the same page and set your project up for success.

Question 28

How do I get started?

Accepted Answer

You can reach out to us and book a free 30 minute discovery session. We are happy to answer your questions and explain briefly about the design process. We can then decide on a mutual date and time to meet in your home for the initial consultation. If you have been collecting any ideas about your style and preference, please feel free to share them with us. Discuss your ideas with your spouse or other decision makers. It also helps to determine what you would like to spend on your project and the timeframe for completion.

You can also schedule the consultation here.

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